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Armagh City Hotel

We put great emphasis on selecting the best candidate to fill each job role. As an equal opportunities employer we are positively committed to equality of opportunity in employment.
To provide an efficient service in our Food & Beverage outlets. 
Job Reference FB/03/19/02
Salary TBC
Closing Date Sunday, 05 May
Key Responsibilities
We have an excellent opportunity to join the team at The Armagh City Hotel.

We are now recruiting for experienced FOOD & BEVERAGE STAFF (Bar) to join the team.

• Be cordial and efficient to customers at all times.
• Be aware of all drinks stocked in bars e.g. what glasses to use, does the drink require ice and/ or garnish.
• Always check glasses to ensure they are clean and not chipped or cracked.
• All drinks served must be paid in cash, signed for or charged to an account following the proper procedure.
• The bar should never be left unattended at any time.
• After lunch the bar staff are responsible for the complete appearance of the bar area
(tables, ashtrays etc.)
• Customers should be greeted in the proper manner e.g. Sir/ Madam.
• Change ashtrays regularly in the proper manner.
• Ensure customers receive the proper measure.
• Report any problems with customers to the Supervisor/ Duty Manager immediately.
• Spillages and transfers must be recorded following procedure.
• Complimentary drinks from Directors and Duty Managers must be recorded following procedure.
• All Bar areas and Function rooms must be cleared and cleaned at the end of service:
- Glasses and bottles removed
- Tables cleaned
- Brush and mop floors
- Skips and rubbish put neatly in designated areas.
• Maintain a high standard of personal hygiene and grooming.
• Comply with the safety rules and procedures – Health & Safety, Hygiene and Fire.
• Any other duties as may be reasonably requested by your Supervisor/Manager.

Desirable Candidate
Successful applicants MUST have demonstrated the following:

  • Previous experience (at least 1-2 years) in a similar position.
  • A passion for customer service and the hospitality industry.
Ensure that all guests are received in a manner befitting to the Hotel. To ensure an environment that will ensure guest satisfaction. To help maximise guest occupancy and to be part of a team thus enhancing the standards within the hotel. 
Job Reference R/04/19
Salary TBC.
Closing Date Sunday, 28 April
Key Responsibilities

     · Arrive for duty dressed in the proper uniform and of presentable appearance.

     · To take reservations and deal with any booking inquiry in the absence of the Reservations Department

· Be cordial and efficient to customers at all times.

· To have a working knowledge of the front desk system

· To be conversant with all rates and any special promotions.

· To answer all telephones quickly and efficiently.

· To handle all telephone inquiries.

· To have a working knowledge of internal calls.

· To be aware of the days incoming arrivals.

· To print and distribute reports.

· To deal with any no shows.

· To liaise with all departments.

· To follow Hotel policy regarding credit.

· To process ready rooms handed back by the Housekeeping Department.

· To update all reports.

· To be aware of the days outgoing departures.

· To be responsible for floats.

· To be aware of procedures for overages and shortages.

· To bank all moneys.

· To charge and monitor day uses.

· To read hand over book at the beginning of each shift.

· To handle guest complaints and refer to a superior as necessary.

· To ensure all guests receive a friendly, efficient and prompt service.

· To promote special events operating within the hotel.

· To be familiar with the daily function list.

· To offer guests porterage.

· Any other duties as may be reasonably required from time to time by your supervisor.

· To maintain a high standard of personal hygiene and grooming.

· To comply with all Safety Rules and Procedures e.g. Health and Safety, Hygiene and Fire.

Desirable Candidate
Successful candidate must have the following: 
- An understanding of customer service 
- Experience in performing clerical duties; such as handling money, taking phone calls etc. 

Assist in the smooth running of a busy hotel kitchen. 

Contract: Full-Time, Permanent.
Hours of Work: Morning & Evening Shifts.

Job Reference JC/02/19
Salary TBC.
Closing Date Tuesday, 30 April
Key Responsibilities
  • Dependent on the section to have a working knowledge of the section and general knowledge of all the other sections.
  • To produce the food to the required standard of the establishment.
  • To liaise with the Senior Chef about the daily requirements of the section.
  • To help plan the work load of the section on a weekly basis.
  • To put forward new ideas to the attention of the Head Chef.
  • To aid in the training of Commis and apprentice chefs in basic skills and in specific other skills.
  • To be trained to a Basic Food Hygiene standard.
  • To maintain the section to a standard outlined in the cleaning rota.
  • To point out difficulties and deficiencies of the section.
  • To assist in ordering specific goods to run the section.
  • Set a good standard of time keeping and reliability.
  • To act at all times in a responsible and professional manner.
  • To take responsibilities in making decisions in the absence of the Senior Chef.
  • Any other duties that may be reasonably requested by a senior member of staff.
  • Maintain a high standard of personal hygiene and grooming.

Desirable Candidate
Successful candidate must have:
  • Previous experience in this environment. 
  • A good understanding of customer service.