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To ensure customer satisfaction at all times.

Contract: Full-Time, Permanent.
Hours of Work: 11pm-7am. 

Job Reference NP/06/19
Salary TBC
Closing Date Sunday, 14 July
Key Responsibilities

    •  To keep all public areas including public toilets and reception, foyer and function areas clean and tidy.

• To ensure that regular fire checks are carried out on all areas.

• Ensure that a check is made of all function areas and that they are set up correctly for the next days business.

• To ensure that a high standard of cleanliness is met on a daily basis.

• To attend to all customer requirements, with special emphasis on early morning calls, paper delivery and Bar/Room Service.

• To carry out security duties in accordance with laid down procedures. Ensuring the security of the hotel and guests is of paramount importance at all times.

• To service Bedrooms when required.

• Maintain a high standard of personal hygiene and grooming.

• Comply with all safety regulations i.e. Health and safety, Hygiene and fire.

• Any other duties reasonably required by the Night/Duty Manager.

Desirable Candidate
Candidate must have the following:

• Previous experience in this environment or similar position.

• An understanding of customer service.

Wellington Park Hotel Belfast are now seeking a Food Service Supervisor to join the team. As a supervisor of the Food service team you will report to the Food Service Manager/General Manager to deliver the highest level of service possible in all areas of the food service department (breakfast, lunch, dinner service and banqueting).
Job Reference FS/02/19
Salary TBC
Closing Date Friday, 28 June
Key Responsibilities
You will provide support and training to your team to build their product knowledge and confidence to deliver excellent service to the customer. You will work with the Food Service Manager to control budgets, organise rotas, maintain hygiene and service standards, undertake stock takes and order equipment.

  • Strong leadership and motivational skills to deliver excellent customer service
  • Supervising a team within budget
  • Flexibility to work shift patterns to meet the needs of the business
  • A good understanding of cash handling, rotas, payroll and stock control procedures•
Desirable Candidate
  • 2+ years in foodservice environment, hotel specifically
  • High levels of attention to detail
  • Level 2 or above in food hygiene or a similar qualification
  • A minimum of 1 years’ experience in a similar supervisory role
  • A proven track record of providing excellent customer service
  • The ability to supervise a team of employees on a shift basis and delegate effectively
  • A good working knowledge of I.T Systems
  • Ability to use own initiative